Loading and unloading and the driver’s responsibility

The loading and unloading exception applies only where parking is prohibited, never where stopping is prohibited.

The loading and unloading exception is often misunderstood in parking appeals. Keep three points in mind.

Where it applies. Only where parking is prohibited: at a “No parking” sign, in front of a driveway or in a pedestrian street. It never applies where stopping is prohibited, such as at a “No stopping” sign, on a pavement, pedestrian crossing, junction, cycle lane or bus lane. See where stopping is prohibited.

What “the shortest possible” means. You cannot do anything other than load, unload, board or alight while the vehicle is stopped. If you run an errand in the meantime, the vehicle is parked — see the definitions.

What counts as loading. The items must have some weight, quantity or size. Collecting a small item is not loading.

Duty of care. The driver is always responsible for ensuring the vehicle is left lawfully. You must check the signs and markings before leaving it.

See the rates overview for the cost of a breach.

Frequently asked questions

May I stop on the pavement to carry in goods?
No. Stopping is prohibited on pavements, so the loading and unloading exception does not apply.
Who is responsible if the vehicle is left incorrectly?
The driver. The duty of care means you must make sure that the parking is lawful yourself.